activevilla.blogg.se - Happyfox chat

#Happyfox chat install
#Happyfox chat Offline
#Happyfox chat plus

You'll be redirected to a new page where you'll be asked to enter your HappyFox subdomain.Authorize your HappyFox account with the linked team by clicking the "Link HappyFox" button present inside a message from the app.

You'd have received a welcome message from the HappyFox app.

Once added, navigate to the general channel of the team.

Now add the app to the desired teams in your Microsoft Teams workspace.

Click the dropdown adjacent to "Add" and click "Add to teams".

You'll be redirected to your Teams application and will be presented with a HappyFox app pop-up.

Click the "Get it now" button on the left pane.

You'll be taken to the Microsoft teams marketplace.

In the subsequent screen, click the " Add to Teams" button.

Navigate to Apps > Chat > Microsoft Teams.

#Happyfox chat install

Permission Alert 🔐: You would need " Manage apps settings" managerial permission to install or configure Microsoft Teams app for your HappyFox account. Note: It is possible to integrate multiple teams within your Microsoft Teams workspace with your HappyFox account. Search for external Knowledge Base articles by the HappyFox bot inside Microsoft Teams.Configure Smart rules to post condition-based notifications about tickets in your Microsoft Teams channels automatically.Create, respond, and modify help desk tickets from within your Microsoft Teams workspace.Post Ticket-Related events (New Ticket, Agent Replies, etc.) instantly to any Teams channel of your choice.With HappyFox-Teams integration, you can: Integration Walkthrough: (Setup + Features)

#Happyfox chat plus

The HappyFox-Teams integration lets you to automatically push select ticketing events from HappyFox Help Desk (new ticket creation, ticket assignment, category change, etc) instantly to any Teams channel of your choice.Īvailable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus

With these and more, HappyFox Chat 2.Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integrations. Quickly view a list of agents available online, and transfer chats within or across departments. Set your availability, change your display avatar, or reach out to us, from a completely revamped settings page. View chats waiting, and plan for agent availability based on Queued Chats.

#Happyfox chat Offline

Get context on any chat, by accessing completed, missed, and offline chats, and reading through the conversation history. All from within the chat details screen.Īccess and switch between multiple chats, with a single tap, using chat heads, right at the top of your chat screen.īe ever ready to jump in and help a new support agent, using the monitor chat feature. Log in using your username, password, and secure access using the Touch-ID/Face-ID integration.Īdd attachments, tag your chats, use canned responses, or transfer them to another agent. With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on the go.Ī completely refreshed design, makes for a best-in-class user experience, in live chat support, ever. If you are already using the web app or our desktop app, you’ll find this mobile app, a great companion to ensure you don’t miss any chats. HappyFox Chat lets you take Live Chat requests from your website anywhere, anytime. Meet HappyFox Chat 2.0 - HappyFox Chat in a brand new avatar!